Travel Technology Interactive

Paris , France

Job Title
Helpdesk/Trainer for Airline Passenger Service Systems-Marseille,FR and Singapore
Vacancies
1
Salary
Monthly
Office time
[MON - FRI: 9:00 AM to 6:00 PM]
Location
Singapore, Singapore
Job Type
Full Time
Deadline
31 December, 2023

Company Description

Working for a travel technology solutions company offers the opportunity to be part of a team that is dedicated to transforming the travel industry with innovative and efficient services. The company values a customer-oriented approach and utilizes cutting-edge technology to assist airlines in achieving their commercial goals and making flying easier for millions of people worldwide. 

 

Joining this company allows you to contribute to the improvement of the travel experience for passengers while also advancing your career in a dynamic and constantly evolving field.

Skills
  • Interpersonal Skills
  • 1 year or more of relevant work experience
  • Excellent verbal communication skills

Travel Technology Interactive (TTI), a public listed Company on the Paris Euronext Stock Exchange, is an IT solution provider for airlines, headquartered in Paris with regional subsidiaries in Singapore, Panama and Brazil.   

 

 

Helpdesk / Trainer for Airline Passenger Service Systems 

  

Our web based integrated Airline IT solution, Zenith, is fully IATA compliant (GDS connected, Interline, Codeshare, etc). The Zenith PSS (Passenger Service System) enables airlines to manage their inventory, fares, reservations, sales channels, DCS and revenue management. TTI has ‘IATA Strategic Preferred Partner’ status.  

  

Due to rapid growth, Travel Technology Interactive is accelerating its’ international and Asia Pacific regional growth, to manage the growing regional and global business.  

 

Travel Technology Interactive Asia  and EMEA Pte Ltd is currently seeking candidates for the following position: 

  

Helpdesk/Trainer for Airline Passenger Service Systems-Marseille,FR and Singapore

 

Responsibilities:   

 

  • Helpdesk duties, offering telephone and email support, to assist Zenith PSS Customers.

 

  • Conducting Training sessions, formal and informal, in classroom format, at TTI offices but mostly, at Zenith Airline Customer locations in Asia Pacific.

 

  • Liaising with the TTI Development Centre in France on Customer issues and evolution requests.

 

  • Prepare and customize training schedules and documentation to meet our customers’ needs and expectations.

 

  • Deliver training to users, on site or at the customers’ premises.

 

  • Write daily training reports.

  

Requirements:  

 

Singaporean citizen or holders of permanent resident status in Singapore/ French citizen or holders of a permanent resident status in France

 

3 years of previous experience in the airline industry, e.g. in one of the following areas:

 

  • Reservations and Ticketing

 

  • Pricing

 

  • Space Control and yield management 

 

  • Revenue accounting

 

Candidate must possess at least Bachelor’s Degree or equivalent in Airline Operation/Airport Management, Hospitality/Tourism/Hotel Management

 

Willing to travel worldwide.

 

Interpersonal skills, initiative, ability to work at Customer sites.

 

Ability to provide training courses in a clear and concise manner.

 

Effective public speaking and strong presentation skills.

 

Excellent verbal and written communication skills.

 

Ability to manage multiple tasks and prioritize.

  

Salary and benefits:

 

This is a permanent position (39hrs/week)

 

The salary is between 28 K€ and 32 K€ (gross) over 13 months, depending on experience.

 

Benefits include: Titres restaurant, medical insurance, up to 50% of travel card, car park (under conditions).

 

 

In accordance with the provisions of Articles 6-III and 19 of Law No. 2004-575 of 21 June 2004 for Confidence in the Digital Economy, known as the L.C.E.N., users of the site https://www.ttinteractive.com/ are informed of the present legal notice.
Connection to and browsing of the site (www.ttinteractive.com) by the User implies full and unreserved acceptance of this legal notice.

The latter are accessible on the site under the heading “Legal information”.

1 – The publisher

The website https://www.ttinteractive.com/ is published by the company SA Travel Technology Interactive with a capital of 2,195,228.56 euros, registered with the RCS of Paris under the number 751750480, whose registered office is located at 14 rue Delambre, 75014 Paris, telephone number +331 71 18 15 15, e-mail address: sales.emea@ttinteractive.com.
Intra-Community VAT number : FR27480040880
The Director of the publication is Echalier Grégoire

2- The host

The host of the site https://www.ttinteractive.com/ is the company OVH , whose registered office is located at 926 sise 2, rue Kellermann, 59100 Roubaix, France , with the telephone number : +33 9 55 00 66 33.

3- Access to the site

The site is accessible from any location, 7 days a week, 24 hours a day, except in cases of force majeure, scheduled or unscheduled interruptions that may arise from a need for maintenance.
In case of modification, interruption or suspension of services, the site https://www.ttinteractive.com/ cannot be held responsible.

4- Data collection

The site ensures that the User’s personal information is collected and processed with respect for privacy in accordance with the law n°78-17 of 6 January 1978 relating to information technology, files and freedom. The site is registered with the CNIL.
In accordance with the French Data Protection Act of 6 January 1978, the User has the right to access, rectify, delete and oppose his or her personal data. The User may exercise this right.

5- Cookies

The User is informed that during his visits to the site, a cookie may be automatically installed on his browser.
By browsing the site, they accept them.
A cookie is an element that does not allow the User to be identified but is used to record information relating to the User’s navigation on the website. The User may deactivate this cookie by using the settings in his browser.

6– Intellectual property

Any use, reproduction, distribution, marketing, modification of all or part of the https://www.ttinteractive.com/ website, without the authorisation of the Publisher, is prohibited and may result in legal action and prosecution as provided for in the Intellectual Property Code and the Civil Code.