By Charles Rajjou, CEO, CitizenPlane

T2RLEngage 2024 was a truly special moment for us at CitizenPlane and TTI (a CitizenPlane company). Having taken the stage to discuss the challenges airlines face in building the future, I felt a mix of pride and anticipation. We had just unveiled something we’ve been working tirelessly on, something we believe will help shape the future of airline technology: the CitizenPlane Operating System (OS).

The CitizenPlane OS is a one-stop platform designed to give mid-tier carriers and fast-growing airlines the tech they need to grow. Our apps are modular, work seamlessly together, and are just a click away on users’ desktops. We kick-started this journey a few months ago with the acquisition of Travel Technology Interactive (TTI) and its Zenith software. But this launch is about more than just rolling out a new platform—it’s about sharing a vision where every airline, regardless of size, can benefit from meaningful innovation.

Too many smaller airlines are overlooked by the larger technology players. As Ian Tunnacliffe pointed out in his recent First View analysis for T2RL, nearly 1,000 Tier 3 and Tier 4 airlines carry around 750 million passengers each year. That’s a huge segment of the market—the “long tail”—that can benefit from simple, effective, and easy-to-use technology. At CitizenPlane, we want to level the playing field, giving these airlines the tools they deserve to improve commercial operations, grow revenue, and operate more efficiently.

T2RLEngage marked a major step toward realizing this vision. We are excited about the conversations that lie ahead with our customers, partners, and fellow industry leaders as we work together to accelerate this ambition. In the coming weeks and months, We’ll be attending ITB Asia, the IATA World Passenger Symposium (WPS), World Travel Market (WTM), and Phocuswright. If you’re attending any of these events, we’d love to connect and discuss how, together, we can secure a bright future for the mid-tier airlines.

Feel free to reach out—let’s start the conversation!

T2RLEngage 2024 was a truly special moment for us at CitizenPlane and TTI